Terms of service
OVERVIEW
Welcome to NZ Spares. The terms “we”, “us” and “our” refer to NZ Spares. We operate this website and provide products and services to deliver a reliable and professional shopping experience.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
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SECTION 1 - USE OF SERVICES
By using our store, you confirm that you are at least the age of majority in your jurisdiction or have permission to use the Services.
You agree to provide accurate and complete information when making purchases and are responsible for maintaining the security of your account.
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SECTION 2 - PRODUCTS
NZ Spares supplies a mix of genuine and aftermarket components. Many items are professionally sourced from previously used devices and may show minor signs of prior use.
All parts are tested prior to dispatch to ensure functionality. However, product appearance may vary slightly from images shown due to device display differences.
We reserve the right to modify or discontinue products at any time.
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SECTION 3 - ORDERS
All orders placed are subject to acceptance. We reserve the right to cancel or refuse any order at our discretion.
Orders cannot always be cancelled once processed. Please review your order carefully before confirming.
All purchases are subject to our Return & Refund Policy.
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SECTION 4 - PRICING & BILLING
Prices are subject to change without notice and do not include shipping, taxes, or import duties unless stated.
You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.
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SECTION 5 - SHIPPING & DELIVERY
We dispatch orders from New Zealand within 2-3 business days.
Delivery times are estimates and may vary. NZ Spares is not responsible for delays caused by couriers, customs, or events beyond our control.
Risk of loss transfers to you once the order is handed to the shipping carrier.
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SECTION 6 - WARRANTY & LIABILITY
All parts include a 30-day warranty covering faults not caused by misuse, incorrect installation, or external damage.
Customers are responsible for ensuring compatibility before purchase.
NZ Spares is not liable for damage caused by incorrect installation, misuse, or improper handling.
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SECTION 7 - PRODUCT CONDITION & DATA RESPONSIBILITY
Some components may contain residual data from prior use (e.g. storage or smart modules).
Customers are responsible for ensuring any existing data is securely erased before use or resale.
NZ Spares accepts no responsibility for any data remaining on components after purchase.
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SECTION 8 - INTELLECTUAL PROPERTY
All content on this website, including logos, text, images, and design, is the property of NZ Spares or its licensors and is protected by intellectual property laws.
You may not use, reproduce, or distribute any content without permission.
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SECTION 9 - THIRD-PARTY SERVICES
Our store is powered by Shopify. Any purchases are made directly with NZ Spares.
We are not responsible for third-party tools, websites, or services linked from our store.
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SECTION 10 - PRIVACY
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
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SECTION 11 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, NZ Spares shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.
All products are provided “as is” unless otherwise stated.
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SECTION 12 - PROHIBITED USES
You may not use our Services for any unlawful purpose or to violate any laws, infringe rights, or disrupt the operation of the store.
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SECTION 13 - TERMINATION
We may terminate or suspend access to our Services at any time if these Terms are violated.
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SECTION 14 - GOVERNING LAW
These Terms are governed by the laws of New Zealand.
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SECTION 15 - CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
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SECTION 16 - CONTACT INFORMATION
NZ Spares
Email: nzsparesstore@gmail.com